Physical therapists have been given access to provide telehealth during COVID-19 restrictions to ensure you can safely continue your plan of care. Telehealth services can be an effective way for you to communicate with your physical therapist and update your treatment to keep you progressing toward your goals.

During COVID-19 restrictions, many insurance companies are covering telehealth services provided by physical therapists. Your individual plan benefits will be obtained by us as a courtesy to you, but it is recommended you also call and ask if telehealth services provided by physical therapists are covered by your plan and if the visit is subject to any deductible, copay, or coinsurance. If your insurance does not cover telehealth, then you will be responsible for the current self pay rate.

You will receive an email link for doxy.me from your physical therapist. Simply click on the link that is sent to you to connect.

- A laptop is the best choice as it usually has the best internet connection and can be repositioned to make sure you can be seen doing various tests and exercises.

- A mobile phone is possible but does not always offer the best video connection.

- A desktop computer does not allow for repositioning so your physical therapist can see you doing various movements through the camera.

- Be proactive in trying to limit interruptions from kids/family members including pets

- Make sure your electronic device is adequately charged

- Have a strong internet connection including avoiding having other home devices streaming during your visits; close any unnecessary apps on your device.

- You should be in a private space as you will be disclosing health information.

- If available, it can be helpful (but not required) to have a friend or family member present to assist with the video and/or your evaluation/treatment.

- You should be in a well-lit space. Depending on your injury, you may want to have a chair, bed or couch nearby. Your physical therapist will help you determine this ahead of time.